IT support

We're here to help

If you have an IT related issue please contact the StudentCare team directly on 01273 907 900 or alternatively email

In order to help you we may need to access your computer via TeamViewer or Both of these options are straight forward and most importantly, secure.

When requested to do so by a member of our StudentCare™ team, please use the following links to download the relevant software.


Download: TeamViewer for Windows

Download: TeamViewer for Mac

1. Go to

2. Click the orange start meeting button on the website

3. The file will automatically download

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